Shipping policy
Shipping Policy
Last Updated: 21 September 2026
At GENZ VIBE, we work to get your order delivered safely and on time. Please read our shipping policy below.
1. Order Processing
- Orders are generally processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays may be processed on the next business day.
- Once your order has been shipped, you will receive tracking details where available.
2. Delivery Time
Estimated delivery time is generally 3–7 business days after dispatch.
Delivery times may vary depending on your location, courier availability, weather, holidays, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, GENZ VIBE may offer free shipping promotions.
4. Order Tracking
Once your order is dispatched, tracking information may be shared with you through WhatsApp, SMS, email, or your order page.
Please allow some time for tracking information to become active after dispatch.
5. Incorrect Address
Customers are responsible for providing a complete and accurate delivery address and contact number.
GENZ VIBE is not responsible for delivery problems caused by an incorrect or incomplete address provided by the customer.
6. Delayed Delivery
While we aim to deliver orders within the estimated timeframe, delays can sometimes occur due to courier issues, weather conditions, high order volumes, holidays, or other circumstances beyond our reasonable control.
If your order is significantly delayed, please contact our customer-support team.
7. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact GENZ VIBE as soon as possible after delivery.
You may be asked to provide clear photos or videos of the product and packaging so that we can review the issue.
8. Delivery Attempts
The courier may make multiple delivery attempts. Please ensure that your phone number is reachable and someone is available to receive the package.
If an order is returned to us because of repeated failed delivery attempts, additional shipping charges may apply for re-delivery.
9. Contact Us
For questions regarding shipping or delivery:
📧 Email: [genzvibe325@gmail.com]
📱 WhatsApp/Phone: [+91 8273237940]
GENZ VIBE 🖤
Wear Your Vibe. Be Original.